Public administrations are considered the heaviest service industry worldwide. However, they are far from satisfying their constituents as they usually operate in an ineffective/inefficient way. EGovernment and eParticipation research aims to refocus the government business to its clients, being citizens and businesses and provide the models, technologies and tools for more effective and efficient public administration systems. This citizen-driven government:

1. Provides to its users an electronic, one-stop and personalized access to the maze of public services (MyGov portal) and at the same time substantially improves its internal administrative efficiency and capacity (eGovernment).
2. Facilitates and gives voice to the citizens/businesses to participate at the public policy formulation and at the design phase of the service provision while allowing later the evaluation of the implemented public policies and services by the users (eParticipation).

Although a great progress can be reported during the last decade there are still important challenges to be addressed.
The track aims to bring together researchers and practitioners from different subject areas including enterprise architectures, interoperability, semantic web, semantic web services, social software, and foster discussions about ongoing research and experience in the following indicative areas:

• Service Oriented Architectures for public administration

• Semantic Web and Semantic Web Service technologies
• EGovernment strategies and national programmes
• Social software for eParticipation
• User generated content for eGovernment and eParticipation
• Enterprise Architecture design and implementation in public organizations
• Models and ontologies for eGovernment
• Personalized and modular one-stop portals
• Cross-agency service composition and monitoring
• Semantic and organizational interoperability for eGovernment systems
• Use of sensors and real-time data for decision systems (e.g. environmental, traffic systems)
• Citizens’ feedback mechanisms
• Social tagging for eGovernment/eParticipation
• Assessment, evaluation and quality of e-services
• Electronic ID, access control, security and trust
• Pan-European eGovernment services

Track Chairs

Vassilios Peristeras, National University of Ireland Galway, Digital Enterprise Research Institute (DERI), Ireland
Konstantinos Tarabanis, University of Macedonia, Greece

Track Committee

Frank Bannister, Trinity College, Ireland
Carlo Batini, University of Milano – Bicocca, Italy
Peter F Brown, Pensive.eu, Austria
William Golden, National University of Ireland Galway, Ireland
Tomasz Janowski, United Nations University/IIST, Macao, China
Liddle Joyce, Nottingham Business School/ICPSM, Nottingham, UK
Nikos Loutas, National University of Ireland Galway/DERI, Ireland
Massimo Mecella, University of Rome, Italy
Matteo Palmonari, University of Milano - Bicocca, Italy
Theresa A. Pardo, Center for Technology in Government, University at Albany, USA
Luis Álvarez Sabucedo, University of Vigo, Spain
Murray Scott, National University of Ireland Galway, Ireland
Efthimios Tambouris, CERTH/ITI, Greece
Roland Traunmüller, University of Linz, Austria
Maria Wimmer, University of Koblenz, Germany

Paper Submission

Papers should be formatted according to the IEEE template. For templates, visit

http://www.icdim.org/submission.php

Submit the paper electronically to the track chair.

Selected papers from this track will be considered for publication in IEEE Intelligent Systems, Special Issue on Transforming E-government and E-participation. For further information about the IEEE IS special issue click the link.

Important Dates

Full Paper - July 01, 2008
Notification of Paper Acceptance/Rejection - August 15, 2008
Camera Ready Paper Due - September 15, 2008
Author Registration - October 01, 2008
Early Bird Attendee registration - October 15, 2008
Conference Dates - November 13-16-2008