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1. Accessibility
As usability, but specific focus on users with special needs, overcoming digital divide in terms of techni-cal constraints for certain groups, etc. Especially Web Accessibility Initiative (WAI) guidelines and pub-lic sector responsibilities to implement barrier-free access.
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2. Adaptive system
Adaptive Systems employ adaptivity by manipulating the link structure or by altering the presentation of information, based on a basis of a dynamic understanding of the individual user, represented in a user model.
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3. Adaptivity
Adaptivity is a particular functionality that alleviates navigational difficulties by distinguishing between interactions of different users within the information space.
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4. Agent technology
An agent is able to act, is autonomous, proactive, communicates with others, and perceives its environ-ment. An agent can determine which behaviour to follow (depending on its goals, its internal state and its knowledge from the environment) and not because someone else forces to do something.
Applying agents enables quite naturally to: (1) capture deeper constraints on what services are willing to offer, thereby capturing richer requirements for service composition, (2) discover trustworthy services, (3) negotiate within teams of providers and (4) judge the compliance of service providers with their contracts regarding specific compositions.
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5. Argumentation support system
Argumentation Support Systems are computer software for helping people to participate in various kinds of goal-directed dialogues in which arguments are exchanged.
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