7.6.
Groupware systems
Up one level
Groupware is defined as computer-based systems that support groups of people engaged in collaborative tasks.Groupware technologies provide an interface to a shared environment, which may combine diverse technologies towards a comprehensive toolset, e.g.: videoconferencing, instant messaging, email, wiki, blogs, etc. Groupware can be divided into three categories: electronic communication tools, electronic conferencing tools, collaborative management tools. Groupware in general is strongly related to the research domain of Computer Supported Cooperative Work (CSCW).
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