20.3.
Text messaging
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Text messaging is primarily known in two forms - the Short Message Service (SMS) from mobile phones, and its instant messaging (IM) counterpart from the internet. In practice the two are heavily interconnected; SMS gateways exist to connect mobile SMS services with instant message (IM) services, the world wide web, desktop computers, and even landline telephones (through speech synthesis). Text messaging is most commonly used for person to person synchronous communication, but overlaps with chat systems, where many users can participate. It is commonly found integrated with many other services, such as conference, voice and email.
Source(s):
DEMO_net. The role of Social networking software in eParticipation. Booklet, DEMO_net Consortium, 12 2007.

