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Full title: Helping ANswers Decision ServiceAims:
Increase citizen engagement with PAs by encuraging them to use the PA's website as a source of information
Description:
<p>eTEN project. Uses NLP technology to match questions against a FAQ database or if necessary route them to the appropriate internal office</p>
Funding body(ies): EC
Technology deployed:
eParticipation area(s):
ePart2011 - Deadline extended to 14 April 2011
