The Interactive Citizen

The project had as its aim to develop an on-line IT-tool which can support systematic value-driven processes. A tool where computers and the Internet supports, improves, carries out, and communicates systematic processes which aim at clarifying values which citizens find important. Expectations are clarifyed via dialogue which leads to improved services for both those that consume the services (citizens) and those who produce the services (employees in public sector). The idea was to create a digital network which could retrieve and supply information between the stakeholders and thereby create a dynamic dialogue. Via dialogue between stakeholders the system should be able to provide a better foundation for the further development of public services. However, the project should not just develop and implement a system. The crucial parameter was that the system was applied on at least three processes. Furthermore, it was expected that the system should create a fora for knowledge sharing between municipalities and other relevant units in the public sector in Denmark and Norway. The idea was to build a system which could be used internationally with collaboration partners in Denmark, Norway, Sweden, Estonia and Finland.

A sub-project in the large project named "Det Digitale Nordjylland". Project The Interactive Citizen focuses on the experiences from the municipality of Sejlflod with respect to active involvement of citizens and stakeholders in the formulation of values and aims for activities in the municipality. The project aims at revolutionizing the use of the latest technologies in the process of formulating the values and aims.

• Web application

• Citizen groups

• Community building / Collaborative Environments
• Consultation
• Deliberation
• Discourse
• Information Provision