Knowledge management and knowledge engineering

The public sector is dealing with a significant amount of information and knowledge resources. This knowledge has to be appropriately managed and smoothly integrated. Especially in policy formulation, i.e. in various eParticipation areas, the activities and results of action are of information and knowledge by nature. Yet, we still lack a clear understanding of what kind of knowledge and information we are treating in eParticipation, what purposes and rationale lays behind investigations and activities and which tools and technologies of data and knowledge engineering can support eParticipation in its various forms.

• Content mangement
• Data mining
• Database

• Content management systems
• Web portals