Tools
Tool categories and specific tools are described. Explanations are given on how these can be used for eParticipation.
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Alert mechanisms – email alerts and RSS Feeds |
| One-way communication alerts to inform people of a news item or an event, e.g. email Alerts and RSS (Really Simple Syndication) Feeds. This saves the users from having to check manually their favourit... | |
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Argumentation support systems |
| Argumentation Support Systems are computer software for helping people to participate in various kinds of goal-directed dialogues in which arguments are exchanged. Their potential relevance for eParti... | |
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Blogs |
| Frequently modified web pages that look like a diary as dated entries are listed in reverse chronological order. | |
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Content management systems |
| Content Management systems base on computer or web-based technology that supports the creation, update and maintenance of digital information (content). Such systems implement a set of processes and ... | |
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Decision-making games |
| These typically allow users to view and interact with animations that describe, illustrate or simulate relevant aspects of an issue. The user can be presented with a graphical representation of a pl... | |
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eConsultation tools |
| Web applications designed for consultations which allow a stakeholder to provide information on an issue and others to answer specific questions and/or submit open comments. | |
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eDeliberative polling tools |
| Web applications, which combine deliberation in small group discussions with random sampling to facilitate public engagement on specific issues. | |
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ePanels |
| Web applications where a ‘recruited’ set, as opposed to a self-selected set, of participants give their views on a variety of issues at specific intervals over a period of time. | |
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eParticipation chat rooms |
| Web applications where a chat session takes place in real time. Chats provide a means for live question-answer panels between experts or government personnel and participants and also the opportunity ... | |
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eParticipation discussion forums |
| Web applications for an online discussion group where users, usually with common interests, can exchange open messages. Users can pick a topic, see a “thread” of messages, reply and post their own... | |
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ePetition tools |
| Web applications that host online petitions and allow citizens to sign in for a petition by adding their name and address online. | |
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eVoting tools |
| Remote internet enabled voting or voting via mobile phone, providing a secure environment for casting a vote and tallying of the votes (other types of electronic voting are available, but for the purp... | |
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FAQ: frequently asked questions |
| A ‘tree’ of questions and answers that can be searched using keywords or by inputting a question or statement. | |
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GIS-tools (Map-server for maps and plans) |
| Web applications that support information provision and enable the users to have a look at maps underlying planning issues and to use them in various ways. | |
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Online newsletters |
| Information on specific news items and events on a regular basis to a general audience or a pre-registered audience (for specific community newsletters, etc.). | |
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Online surgeries |
| Web applications specifically designed to support elected representatives to engage with the citizens they represent. | |
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Podcasts |
| Publishing multimedia files (audio and video) over the Internet where the content can be downloaded automatically using software capable of reading RSS feeds | |
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Quick polls |
| Web-based instant survey. Typically, they allow participants to select one answer from a list of alternatives in response to a simple statement of question. | |
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Search engines |
| Web applications to support users find and retrieve relevant information (web pages) typically using keyword searching | |
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Suggestion tools for (formal) planning procedures |
| Web applications supporting participation in formal planning procedures where citizens’ comments are expected to official documents within a restricted period. The users can give their written (or... | |
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Surveys |
| Web-based, self-administered questionnaires, where the website shows a list of questions which users answer and submit their responses online. They can be used to research views, attitudes and experie... | |
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Virtual communities |
| Web applications in which users with a shared interest can meet in virtual space to communicate and build relationships. | |
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Web portals |
| Websites providing a gateway to a set of specific information and applications. Often based on a Web Content Management System. | |
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Webcasting tools |
| Real time recordings of meetings transmitted over the internet. They allow people to watch and listen to events such as meetings/debates of Community groups Parliamentary debates, or Council Committee... | |
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Wikis |
| Web applications that allow users to add and edit content collectively. |

